May 1, 2020
Community has always been at the heart of everything we do. Our community needs us now more than ever and Calgary Co-op is here.
Calgary Co-op Cares charitable foundation provides support our most vulnerable including: seniors, children, the homeless and families at risk.
Co-op Members can donate online. Members can select from a list of charities and designate any amount.
Our charity partners are:
Aidrie Food Bank
Brown Bagging for Calgary’s Kids
Calgary Food Bank
Calgary Meals on Wheels
Calgary Seniors’ Resource Society
Calgary Women’s Emergency Shelter
High River Food Bank
Wheatland Food Bank
We are Together For Good!
April 24, 2020
Dear Valued Members,
Community has always been at the heart of everything we do. We have just wrapped up our Calgary Co-op Care Package Program with more than 2,800 care packages going to community members under quarantine. We are pleased to support our community and know that our community needs us now more than ever. We are also committed to helping those dedicated to supporting our most vulnerable, including seniors, children, the homeless and families at risk.
That is why I am pleased to announce the launch of our new charitable giving program, Calgary Co-op Cares. This program provides an opportunity for our members, team members and community to donate to six of our charitable partners:
Calgary Food Bank
Brown Bagging for Calgary's Kids
The Mustard Seed
Calgary Meals on Wheels
Calgary Seniors' Resource Society
Calgary Women's Emergency Shelter
To further support our community, Calgary Co-op will match these donations up to $25,000.
1. Purchase a plastic bag in store for 5 cents, all of which will go to charity. Due to a delayed order of compostable bags, we are temporarily going back to plastic bags starting May 2nd. Compostable bags will be back in stores in a few weeks, so plastic bags will only be in store for a limited time. During that time, we will be selling plastic bags for five cents and will be giving all of the proceeds to the charities above.
2. Click the link below to our website to make a donation where you can indicate your charity of choice on line or you can choose to have your donation go to whichever charity has the greatest need. This donation will be made via our Co-op Community Foundation.
As always you can go to our website where you can find updates on measures we are taking in stores to keep you and our employees safe, information on confirmed cases at our locations, and the work we are doing to support our community. With your help we can show our community that together we are stronger and together we can navigate these extraordinary times.
We are here for each other. We are here for our community. We are in this together.
Ken Keelor, CEO
April 22, 2020
March 18, 2020
To Our Valued Members,
As the situation involving Covid-19 continues to impact our community, I am reaching out to you again regarding the efforts we are making in our stores to continue providing you with a safe and healthy place to shop.
On Friday we announced our free delivery of a Calgary Co-op Care Package to those quarantined, as directed by a public health agency, to support our community in challenging times. We were overwhelmed with requests for these packages. We were also thrilled with the messages we received from Calgarians expressing support and appreciation, which brought joy and reassurance to our team members as they work around the clock to stock shelves, serve customers and fill these orders. As you can appreciate, this is a very busy time for them so on behalf of our 3,850 team members, thank you!
Here’s how you can help us - as we work to fill Calgary Co-op Care package requests as quickly as possible, we ask that only those ordered to be quarantined by a public health agency place a request for these packages and that you limit your request to one package per household. That way we can ensure there is enough product for affected households. When you submit a request, include in the subject line: Calgary Co-op Care Package. Also include your full name, phone number, address, postal code, and the location of your closest Calgary Co-op store. We appreciate your patience, and we are pleased to continue offering this service until April 15th, while supplies last.
With respect to our Food stores, we know it can be concerning to see some empty shelves and longer than usual line-ups at our checkouts. Let me reassure you we have supply of all products coming in, and our team is dedicated to getting your most important items back on our shelves as quickly as we can. Let me also reassure you that we are managing our retail prices with great diligence, and you will not see us use this timeframe or pandemic as a reason to raise our prices.
We have been listening carefully to you as always, and what we have heard you say is:
a) You would like special shopping hours for those who need them most.
b) You have questions about self-serve options.
c) You want to ensure there is enough product for everyone.
So here are the immediate changes we are making to better serve you in our Food stores through these difficult times:
We continue our strong focus on sanitation measures throughout all our stores including sanitizing cashier stations, self-checkouts, conveyor belts, food service counters, product shelves, touch-screens, baskets and shopping cart handles. We continue to make hand sanitizer and sanitizing wipes available at our tills, and throughout our Food stores. We are still offering full-service at many of our gas bar locations to meet your needs.
We continue to ensure our team members have the information they need to stay healthy and encourage any team members or members who feel unwell to stay home, to help them get well soon and keep others around them healthy.
These are just a few updated on key measures we are taking to help keep you and your family healthy and safe. This is an evolving situation, so we ask that you regularly check out our website www.calgarycoop.com and social media platforms, where we will continue to post updates as they become available.
I want to take a moment to personally thank you for your words of encouragement to our team members, and for being kind and considerate to each other in our stores. Our community is known for coming together when times are tough, and we are seeing this community spirit each day in so many ways.
In the words of a member who contacted us recently, “Situations like these show us where our humanity lies, and it's only in pulling together and taking care of each other that we make it through.” Let’s keep pulling together and taking care of each other in the spirit of true co-operation, and we will get through this, together.